Better Value from Software Development - Sustaining value for money from outsourced application development and maintenance contracts

by GIFPA Ltd. 2016 and the Central Computing and Telecommunications Agency (CCTA)

ISBN 1 903091 09 8

Price £12.50 (UK)

Softback Format

This report presents the results of a study by the Software Measurement Services Ltd and by Central Computing and Telecommunications Agency (CCTA) of the measures and controls used to ensure value for money in outsourced Application software Development and Maintenance (AD/M) contracts. The study draws on a survey of current practice in eight private sector and fourteen public sector organisations, on literature research and consulting experience. Conclusions and recommendations are drawn mainly from the service customer viewpoint.


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This page was updated on Monday, 14 September 1999